Hi Carlene,
I am SO sorry to hear you didn't love the serum! About how long did you use it?
Since everyone is different, people experience results at differing rates. We have seen that the longer you use Babe lash, the better your results will be.
Our Lash Babes can see results as early as week 4, but we recommend reviewing your results at week 12. Patience and Consistency are key!
Also, check out how our performance-based cosmetics work by reading our new blog post, here:
babelash.com/blogs/news/tagged/performance-based-cosmetics
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product
If you have any additional feedback or questions please contact us directly at info@babelash.com
“First time I have ordered and even though the package arrived in faulty condition. Babe Lash made it right IMMEDIATELY. Very impressed with customer service”