“I was super excited to try this, however I woke up the next day with super irritated bloodshot eyes :( I applied it just as instructed so I’m not sure what happened. Super disappointed and honestly scared to try it again”
Hi Sb,
I am SO sorry to hear you didn't love the serum!
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine! This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes, and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please contact us directly at info@babelash.com
“So fat I have had zero visible change. Very disappointing especially considering the price. I'm getting married in September this year and really wanted this to work for my special day.”
Hi Lauren,
I am SO sorry to hear you didn't love the serum! The secret to the serum really is patience as most people see the best results after finishing the entire tube which lasts about 12 weeks of using the serum nightly.
Eyelashes can take up to four to six weeks to come and go. You may have experienced an adjustment that took place during a particular transition of your growth cycle. Since everyone is different, people experience results at differing rates. We have seen that the longer you use Babe lash, the better your results will be.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience!
Hopefully, this clears up your concerns. If after some time you are still not getting the results you desire please reach out and we will further discuss some additional options.
If you have any additional feedback or questions please contact us directly at info@babelash.com
