“I feel as if the quality has taken a turn and gone down hill. Along with customer service unless the lady was having a bad day :( but to me seemed rude and defensive when I mentioned my bottles looked used and barely anything in them. It's unfortunate because I love babe lash but if this keeps up may need to stop ordering:(”
Hi Jill,
We apologize you had this experience,
We totally understand and appreciate you reaching out to express your concerns.
Recent changes to regulatory requirements no longer require the tamper-proof seal on these products, however, we have heard a lot of feedback regarding this change and will be switching to a sealing method on the outer box.
We apologize for any confusion, rest assured your product is fresh and safe for use as we never restock any product that has been previously shipped or returned.
If you find that with daily use your Babe Lash tube doesn’t last according to the specified supply, please let us know so that we can find a resolution.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience.
“I am 59 years old and started using Babe Lash two years ago. At that time, my lashes were very thin and short and I wasn’t even bothering to wear mascara because it didn’t make a difference. Babe lash really does work and I now have beautiful, visible lashes that really stands out with mascara. I also use it on my eyebrows and they have remained full and shapely. For extra drama I also use their brow mascara. I am hoping they come out with a hair growth treatment for the scalp soon to address my widening part line!”
“Prior to using this product my eyelashes were soooo short and scarce due to me getting lash extensions. Now they're so full, and long. I get compliments all the time from people! I know this is expensive but it is 100% worth it.”
“I am amazed at how much my lashes have grown. After 2 months I’ve gone from thin, short lashes to thick lashes the actually curl without the use of mascara.”
