Hi Emily,
Thank you for taking the time to share your experience and feedback with us.
We are sorry to hear that you experienced this issue with our Essential Serum!
We want to assure you that we stand behind our products and quality control and we offer a 90-day Satisfaction Guarantee, which means that if for any reason you're not 100% satisfied after using a Babe product, you may request a replacement or refund.
If you have any additional feedback or questions, please don't hesitate to contact us directly at info@babeoriginal.com