“It hurts my eyes and causes darkened pigmentation on my eye lids! Every time I wear it, my eyes bother me the entire next day!!! I had high hopes but extremely disappointed and wish I could return!!!”
Hi Emma,
This is likely from the Essential Serum and not the Enhancing Conditioner
Our active ingredient draws extra blood flow to the surface, this shows through the thinner eyelid skin as a red/purple line where you applied. rest assured this dissipates over time. We recommend spacing our applications every 3-4 days.
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine
This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes, and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please contact us directly at info@babelash.com
“I love this! I noticed a difference way sooner than I expected! No matter what mascara I use my lashes look GREAT bc they are so thick, full, and long on their own. I. Love. It.”
“BEST SERUM OUT THERE! I've been using my Babe Lash for over a year and my lashes have never looked healthier, longer, fuller or better! I've made all of my friends, my mom and even my grandma to start using and they are all so happy with their results. I love this product and LIVE for it. 10/10 recommend. You can use EMILIE20 for 20% off :)”
Hi Jill,
We totally understand and appreciate you reaching out to express your concerns.
Recent changes to regulatory requirements no longer require the tamper-proof seal on these products, however, we have heard a lot of feedback regarding this change and will be switching to a sealing method on the outer box.
We apologize for any confusion, rest assured your product is fresh and safe for use as we never restock any product that has been previously shipped or returned.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience.
“I want to say I like it but I can’t say for sure because of the serum irritating my eyes. So I didn’t want to apply it over it and possibly make the soreness worse.”
Hi Audrey,
Most people can use the Essential Serum once per day every day without an issue however, some people do need to start off using the product slowly. Instead of using it every day, allow your eyes to completely re-adjust before applying it again. This means it might be 4-7 days in between applications which is fine
This allows your eyes to get used to the serum without a reaction. Keep in mind, when applying the product less is more. Don't re-dip the wand, 1 dip is enough for both eyes, and apply to the upper lash line only.
We offer a 90 Day Satisfaction Guarantee and want you to have an exemplary Babe Lash experience. We recommend taking full advantage of our 90-day Satisfaction Guarantee to allow enough time for your body to acclimate to this new product.
If you have any additional feedback or questions please contact us directly at info@babelash.com
Also, check out how our performance-based cosmetics work by reading our new blog post, here:
babelash.com/blogs/news/tagged/performance-based-cosmetics
