“This palette arrived broken and all attempts to return it for a replacement were ignored. I contacted Beauty Bay customer services via the online Help Bot, via email and via the website contact form. I have had NO response to any of those. So I am stuck with a broken palette that I am unable to get my money back for or a replacement sent. Judging by reviews I have found since, poor customer service seems to be a consistent complaint - I wish I’d known. I will not be ordering anything from Beauty Bay again!”
“The palette was so pretty but it was damaged which was very disappointing. I also had next day delivery but it didn’t come till a couple of days later but i did order it on the friday.”
“The palette was so pretty but it was damaged which was very disappointing. I also had next day delivery but it didn’t come till a couple of days later but i did order it on the friday.”
