“I was impressed by the speed of the order and the delivery. I was impressed by how beautiful and shiny the hair was. I was not impressed by the color reflected online. It does not match my hair at all. And because I'm an idiot and didn't know there was a tester pocket (it was reversed so i didn't see the tester label) I opened it (there was no sticker seal saying not to), and so I can't return it.
So now I have brand new extensions that don't match my hair and a brand new hairwrap that also doesn't match my hair and I can't exchange it even though that one was never opened (it actually had a sticker seal).
Biggest waste of money. I wish I could have gotten properly matched in stores or have a hair swatch sent first. This was really disappointing and the images online didn't help at ALL.
I went with another brand I found on Amazon and paid a third of the price and it matches perfectly! So, having a brand name doesn't even matter to me now for this type of product.”
