“I have been trying to order extensions from this company for a considerable amount of time. Issues have occurred, but finally I was able to receive them! Just in time for prom too! They were lovely! Thank you.”
“I love these extensions! The shipment was delayed for quite awhile and you all upgraded my set free of charge and I REALLY appreciated that! Great company with outstanding products and fantastic customer service. Thank you very much :)”
“THEY AR ENOT THE COLOR THAT WAS ADVERTISED. AFTER WAITING OVER A MONTH TO GET THE EXTENSIONS I ORDERED ON VALENTINES DAY (THAT WAS CHANGED AND NOT WHAT I ORDERED, I RECEIVED A BLOW DRYER THAT I DONT NEED AND WILL NEVER USE RATHER THAN THE CURLING IRON THAT WAS SUPPOED TO COME WITH THE DEAL I USED.) I RECEIVED BRASSY ORANGE EXTENSIONS. I HAD NO CHOICE BUT TO TRY AND LIGHTEN THEM TO MATCH MY HAIR BECAUSE I WASNT GOING TO ATTEMPT TO DEAL WITH YOU GUYS YET AGAIN AND WAIT ANOTHER MONTHA AND A HALF TO GET IT WORKED OUT. THEY ARE NOW RUINED AND A COMLETE WASTE OF MONEY. I AM FURIOUS.”
“I heard so many great things about Bellamy extensions from other salon professionals and I decided to take the plunge and order. They were on back order for almost 2 months. I finally sent an email asking to cancel my order and return my money because I was done waiting. They sent me an email almost immediately back saying "hey, we're sending your order out right now with an upgraded 20g's". I received Kylie Jenner extensions which are a BLEND and way too yellow. I had to find the best possible method to tone them so that they weren't a complete waste of almost $200. The hair falls out of the extensions as well beyond normal shedding. This was not an upgrade, and I will not be a repeat customer. So very disappointing to all I have told.”
“Love how I got upgraded because of a delay of stock. They arrived perfect with extras hair tattoos and the carrying case. Extensions were super silky and no fall out when I semi permanent dyed and washed them. Absolutely love and will purchase again”
“Let's start with the fact that I ordered them on March 4th and it is now APRIL 4th. I was never informed that the ones I purchased for my best friends wedding March 16th were on back order--I was just sent 2/3 of my order and to my surprise while I was packing to leave for the Dominican Republic for the wedding I realized I had NO EXTENSIONS. After frantically contacting the company, I was responded with (paraphrased) "oh poo, they're on back order, we'll send you a blow dryer to make it better have a great day" I already saw the blow dryer is already greatly discounted on the website which leads me to believe it's not that great of a product and they're just looking to bum it off on anyone and making it seem like a friendly gesture. Fast forward WEEKS later to yesterday 4/3/17 after hearing NOTHING about my $140 hair extensions from anyone, I reached out again. This time I got another stupid, blow off email (paraphrasing again) "oh I'm sending those out to you now, hope you enjoy your purchase." Ummmm no, I needed these extensions a month ago (FOR MY BEST FRIENDS WEDDING, remember?) and regardless, waiting for a purchase that I was told would arrive in days that is still not here a month later is unacceptable but to receive no contact from you unless I was the one reaching out is RIDICULOUS--I don't care what the reason is. I have ordered at least half a dozen hair extension packs from you and if this is not resolved I will find somewhere else to spend hundreds of dollars.”
