“Horrible quality. Highly disappointed. The social media beauty gurus must be getting another type of ponytail or being highly paid because they're so overrated. The texture is hard and really difficult to style. I wish I could return it...”
“I've been wanting a faux pony for the longest and assumed that this would be a good choice due to all the rave on social media about it from many know beauty gurus. The ponytail arrived over a week after I placed the order, I was so excited to try different looks with it. The ponytail is the exact length and color as I ordered "28' inch dark brown." However the quality of it's super plastic, it literally tangled as soon as I got it out of the package, it was such a disappointing. I'm not sure if the beauty gurus are paid to say that the ponytails are good quality or if they get a different material than what it's being sold but this is definitely not what I was expecting based on the research I made. I was going to return to get my money back but according tot he return policy there are no refunds or exchanges on the ponytails.”