“I am so disappointed with my purchase. I wish I could give it 0. I gave it a 1 because I received it in one day.
But honestly I got the faux ponytail wrap in 20” and it says it can be styled up to 400f. I used my curling iron on it at 320f and it completely singed it and doesn’t even hold a curl at all. I am so disappointed as I would have purchased the human hair one but the faux offered more grams which is why I went with it. Wish I just purchased the human hair one and it’s non-refundable so that’s great. Do not purchase the faux ones. They CANNOT be used with heat. So disappointed.”
“The quality of the hair, weft and clips are wonderful. However, the hair was very thin and my package arrived with missing extensions. I did not get all the hair I was promised. After sending a DM to the Bella mi team on Instagram and sending emails, I had no help, so I just kept the hair. Disappointed and most likely won't be purchasing again.”
“the clip to the wrap pony completely fell out the first time I tried using it. It was my first time purchasing from your website and I’m very disappointed.”
“The ponytail though the grade of hair is wonderful and matches perfectly to my hair is not useable. Even my HUMA couldn't get it to stay due to it being too heavy and slipping off. It isn't functional and can't be used as a wrap, needs to be revisited for actual use.”
