Hi Ana,
Thank you for your feedback — we’re truly sorry to hear that you’re not satisfied with your experience.
We’d like to clarify that the Volumizing Weft is designed to be an add-on to a full set of clip-in extensions. It’s ideal for those who feel their current set could use an extra weft for added fullness, rather than being a standalone solution.
We also see that your order is recent and within our 30-business day return/exchange policy. If the set has not been altered — meaning it hasn’t been cut, washed, dyed, or had any styling products applied — we can assist with a return, exchange, or inspection.
To help us better understand the issue and find a resolution, could you please send us photos of the product you received? You can email them to info@bellamihair.com or call us directly at 844-235-5264.
We’re here to support you and want to make this right!
Warm regards,
Team BELLAMI
“The hair is beautiful! It looks amazing and feels so soft and great quality.
The package could be better but is not like you are going to keep it.
The only thing is that the weft is to loong for my head”
“I like the seam & the clips. The hair quality feels decent. But the hair does taper/thin towards end compared to other extension brands I own. Also, not nearly enough hair/volume for longer lengths. There should be more grams added to the 22” IMO bc it definitely looks piece-y.”
“The hair quality is good. I like the way is made but I feel that the cleft is not full enough to use it alone. In my opinion 2 cleft of the same will make a natural nice look
Dismery”