Hi Kiana,
Thank you for sharing your experience. We’re sorry to hear the quality has been poor over the last couple years and that the shade you love isn’t meeting expectations lately.
If you’d like to discuss options, please reach out to our support team so we can look into this with you.
Kind regards,
Team Bellami Hair
“The extensions are so soft but it's very frustrating paying as much money as I did to have to turn around any spend more because the color swatch in the internet isn't very good.”
