“Delivery instructions not followed and no notice to say they can't do it. Customer service agent was rude when I called.
When product arrived to me, it was carried upside down without care and the flowers were clearly distressed and wilted. Disappointing. I will say the order process was easy.”
Hi there Cynthia, thanks once again for your lovely review! I’m thrilled to hear you love the overall arrangement and the personal touch with the handwritten-style of your message. We’re all about those little details, so it’s great to know they made a difference for you. Hope to serve you again soon! x
Hi there Cynthia, thanks once again for your lovely review! I’m thrilled to hear you love the overall arrangement and the personal touch with the handwritten-style of your message. We’re all about those little details, so it’s great to know they made a difference for you. Hope to serve you again soon! x
Hi Leanne, thanks a bunch for sharing your experience with us! We're glad to hear that you loved the items you ordered. However, we're sorry about the delay in delivery. We'll make sure to look into what happened and work on improving our delivery process to avoid such delays in the future. We appreciate your understanding and support!