Hi Erina, we're delighted that the arrangement matched your expectations perfectly! Thank you for taking the time to share your experience with us. We aim to provide exactly what we promise, and we can't wait to exceed your expectations in the future. x
Hi Marie, absolutely thrilled that you've found our products to be excellent. It brings joy to our team, and we're dedicated to providing exceptional service to every customer. Thank you for choosing us, and we eagerly anticipate the opportunity to serve you again in the future. x
“Flowers were good - but delivered on the wrong date. Selected a Saturday but the website calendar threw that out and chose a same day delivery. Caused massive inconvenience contacting relations in Australia from England so someone would be in to receive the flowers. Spoke to “Clark” on the website chat (chatbot?) and asked for delivery to be delayed until after 2pm. Agreed. Flowers delivered at 1pm. Seriously?”
Hi Chris, we appreciate you bringing this matter to our attention and apologize for any frustration it may have caused. Your feedback is crucial in helping us enhance our services. If there are any lingering concerns or pending issues, please do not hesitate to reach out to us again at hello@bloomeroo.com.au. We would be more than willing to investigate further and explore a resolution to make amends. Thank you for your understanding and looking forward.
Hi Amri, your mum's happiness warms our hearts! Thank you for choosing Bloomeroo to make her day special. We're here whenever you'd like to spread more smiles. x
Hi Suzan, we're truly sorry for the trouble you faced with Bloomeroo. Your feedback means a lot to us. If you're willing, please contact us at hello@bloomeroo.com.au. We're dedicated to fixing this and enhancing your opinion of us.
