Hi Jade,
We can’t thank you enough for the kind words about our product. We truly appreciate the time you took to write such a lovely review. We’re very grateful for customers like you and hope you stick with us for years to come!
Sincerely,
Jake from Bloomeroo
Hi Majena,
We would like to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss this further with you. You can reach out to us at (03) 9917 5372 or you can email us at hello@bloomeroo.com.au. Thanks and we look forward to speaking with you soon.
Sincerely,
Jake from Bloomeroo
“I was totally disappointed in not only the arrangement but also the delivery and the communication throughout the evening. I will not be using this company again and I will not be recommending you.
The flowers were left on the doorstep of the recipient as it was 9.40 at night. They were not found until the next morning when they awoke. Disgusting.”
Hi Michelle,
We are sorry to hear that you had a less than excellent experience with your recent order with us. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience at hello@bloomeroo.com.au or call us at (03) 9917 5372 (Mon-Fri, 9am-6pm) I would like to discuss your experience with you in further detail.
Sincerely,
Jake from Bloomeroo
“I was totally disappointed in not only the arrangement but also the delivery and the communication throughout the evening. I will not be using this company again and I will not be recommending you.
The flowers were left on the doorstep of the recipient as it was 9.40 at night. They were not found until the next morning when they awoke. Disgusting.”
Hi Michelle,
We are sorry to hear that you had a less than excellent experience with your recent order with us. Each of our customers is a valued part of our operation and should be treated as such. Your experience is not normal practice for us and we apologize that you did not receive the level of service you expected. We would appreciate the opportunity to speak with you regarding your experience. Please contact me at your earliest convenience at hello@bloomeroo.com.au or call us at (03) 9917 5372 (Mon-Fri, 9am-6pm) I would like to discuss your experience with you in further detail.
Sincerely,
Jake from Bloomeroo
Hi Majena,
We would like to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope you will give us an opportunity to discuss this further with you. You can reach out to us at (03) 9917 5372 or you can email us at hello@bloomeroo.com.au. Thanks and we look forward to speaking with you soon.
Sincerely,
Jake from Bloomeroo
