“I bought these as a gift for myself - it’s the greatest money I’ve ever spent on a pair of shoes. I am required for my job to dress semi-casual and the 585s are perfect with a pair of pants. Living in Maine with snow, I did put a leather protectant on my shoes, which darkened the color, but I don’t mind much and these shoes have really held up to the elements much better than I anticipated. I have taken my dogs on walks just as well as I have gone to the grocery store with these boots. These are well worth the investment and I have highly recommended them to everyone I know.”
“Ordered 6.5, but they were too small. By the time I received them and discovered that, the sale was over, and there was no way to exchange my boots for the sale price to get a size 7. So I just returned them. Very disappointed, I wanted them!”
“These were a gift for my daughter on sale. They were too small. Since you don't make exchanges, I sent them back and then reordered a size bigger. At the FULL price. She's happy with the gift. I think your return/exchange policy could be better.”
