“It took me two tries to receive the proper fit for me. One time out of my own idiocy, but the first time because I felt like the shoe was too tight around my ankle. I called to inquire if I just need to break them in, or if I should order a larger size. The person who spoke to me on the phone assured me I just needed to break them in, but I still ordered a size larger to be safe.
Now, I have broken this correctly sized pair in, but it did cut my ankles to the point of scarring. The scarring was really bad at first, but I needed new shoes for work so I stuck it out. The irritation went down and I think it looks a little better, but still, I wish I would've ordered the lower cut pair so I didn't have permanent rings around my ankles now.”