Which activity or class did you attend?
Kids club at the wave Littlehampton
“Execellent day with plenty of activities. Not sure how much pool time but my child would have enjoyed a little more time in the pool. Will definitely book again.
Thank you”
Which activity or class did you attend?
Summer camp
“My son came out crying saying that he had be bullied by older kids all day.
Begged never to go back again.
Staff didn’t think to call us and say he was unhappy- when questioned why they just said it didn’t cross their mind.”
Thank you for getting in touch and for sharing your feedback. I'm very sorry to hear that your child was unhappy and experienced any form of bullying, we take safeguarding matters extremely seriously, the safety of the children is our top priority and what you've described falls well below the standards we expect. Please accept my sincere apologies.
Please could you reach out to me via contact@freedom-leisure.co.uk with your contact details and the name of the centre where your camp took place? All feedback will be treated in the utmost confidence and will allow us to fully investigate and rectify issues with the centre team. Thank you again for bringing this to our attention.
