“System is not updating fast. My boy was waiting 30min in the office to get picked up whilst he had paid after school sessions.
I have not checked his bag after picked him up and he came home with others child bag. Also his lunch pack box was missing.
I do not feel that very young children are well looked after, or guided. The fact that the service is new or many of the stuff new cannot excuse or explain poor or unsafe childcare. Parents trust you their children. I cannot be there, so you need to be there for me.
I feel very scared.
This has nothing to do with my last school year experience.”
