Which activity or class did you attend?
Building a Lego Robot and coding
“My son was really excited for the coding lesson but ended up disappointed, and I feel the same. I didn't realise it would be a shared activity which doesn't suit my son, who learns best through hands-on experience. He didn't get a chance to participate because his partner wouldn't let him do anything, which feels unfair since everyone pays for this.”
Thank you for taking the time to leave your feedback. I’m sorry to hear that your son came away feeling disappointed, as we want every child attending The Kids Hub to feel involved and enjoy their experience.
Across all of our school sessions, children work in a mixture of pairs, small groups and independently. Collaborative working is an intentional part of our approach. LEGO Education itself recommends collaborative learning, with children typically working in groups of two to three per kit, while some of its newer classroom solutions are designed for groups of up to four children per kit. Working in this way helps children develop communication, turn taking, problem solving, teamwork and the ability to work effectively with their peers.
We also recognise that some children prefer to work independently, and we accommodate this wherever possible. Several children in today’s session were, in fact, working independently.
Unfortunately, your son arrived late to today’s session, by which point the available equipment had already been allocated to the children who were present. Had we been made aware that he felt his partner was not allowing him to participate, we would absolutely have intervened and ensured both children had equal opportunities to build, connect and code.
It is also important to explain that a child’s first session is very much an introduction to the whole process. We spend time explaining the hardware, how the components work, how to build correctly, how to connect the equipment and, importantly, how to begin coding their creation. As we explained to the children at the beginning of the session, it is very common for children not to complete the full challenge on their first attempt. The focus is on understanding the process and developing the skills needed to progress, rather than simply finishing a model.
Each workstation also involves approximately £500 worth of specialist LEGO robotics equipment and technology. Providing an individual kit and device for every child would considerably increase the cost of delivering the club and consequently the price parents would need to pay. More importantly, sharing equipment is not simply a cost consideration. Collaborative learning forms an important part of the experience and is consistent with LEGO Education’s own approach.
Children who attend throughout the term experience many different challenges and ways of working, including independent activities, paired work and group challenges. Their confidence and independence with the equipment also naturally develop as they become familiar with the hardware and coding process.
For these reasons, we do feel that a two star review following a single introductory session, particularly when your child arrived after the session had begun and the equipment had already been allocated, does not provide a fair reflection of the experience we offer across our programme.
We do, however, take concerns about any child’s experience seriously and would always welcome a parent speaking with us directly. Had we known your son felt unable to participate fully, we would have been more than happy to address this during the session and ensure he felt included.
Which activity or class did you attend?
MINECRAFT EDUCATION & LEGO CODING/ROBOTICS HOLIDAY CAMP
“My kids absolutely loved the class. Really well organised and a friendly atmosphere. My kids are 5 and 9 so finding something they would both like was a challenge but they are already keen to go back.”
“My son always enjoys it. He enjoys building and creating and loves Minecraft - so this was perfect for him. It is easy to book, good communication and he said the staff are nice”
Which activity or class did you attend?
Sundayrobotics
“My grandson was on holiday from Scotland and was made very welcome at the class and he managed to make his vehicle and make it run. I am his grandmother who took him on holiday and was very impressed. I wish we had something like this in Fife. Thanks”
Which activity or class did you attend?
Minecraft Lego Robotics & Coding holiday session
“My son has attended the holiday coding club several times now and always has a great time
Would definitely recommend these sessions as a great mix of learning and fun.
Thank you Margaux and team!”
