Which activity or class did you attend?
SEND Multi-Sports Club
“We went to the SEND Multi-Sports Club today and it was absolutely fantastic! It was a small, interactive, hands on group with absolutely loads to do. The staff had lots of areas set out - there was something for all interests, alot of time and effort had clearly went into their planning. They were really friendly and accommodated the individual needs of each child. They went with the flow of each child's interests and added to each area - from den building to adding forts to their game to even adding a blow up mat to the gymnastics area. The staff asked before making loud noises, their communication was great. You could see their passion through their interaction. When it was snack time there was a variety of options. As parents we had full access to hot drinks and biscuits. In the break they blew the bouncy castle up ready for the second half. I sat with our oldest Daughter at the viewing window watching our little boy thrive and interact with the staff and also other children in games. Our youngest Daughter went to join in to support her little Brother and she played lovely with the others in the group and was included in everything. It was really nice sitting watching the group interact with each other. We've used alot of different providers throughout the school holidays over the years and personally I've never seen staff as friendly, hands on and actually have a passion in what they're doing. Whilst sitting with other parents we shared information of other local activities and groups - It's was such a lovely morning. One massive thing that shone for me was at the end of the session when the staff gave every child a positive from their session, this was something they were proud of the individual child for doing - it was personal to each child. Before leaving I was updated to how our Son had been throughout the session, this was a lovely moment for me as it's not often at all that staff have time to update parents. If I could sum up today with one word it would be AMAZING! We're already looking forward to future events Thank you ❤️”
“My daughter loves coming to sessions she loves all the staff and always has a great time! The sessions are also great for childcare during the holidays. Thankyou”
Which activity or class did you attend?
Grindon young people's centre
“From going in the staff didn't seem very 'happy' or chatty with the children. My son came out and said he didn't have as much fun as he normally does and didnt want to go back as he was given warnings for things that he wasn't intentionally doing i.e lifting his nerf goggles up to itch his eye. When it was time to collect both my children, the doors were open and no staff asked who i was there for i was just left standing and both my children just walked out the door without any staff checking to see who they were going too or asking them if their parent was there. Disappointing as normally.both my children love coming to these groups!”
Which activity or class did you attend?
Youth club
“Unfortunately my son did not enjoy the session today, he felt let down and i am disappointed with the leadership. He has attended many youth club sessions at grindon and always came out happy looking forward to the next one. It sounded like a great range of games but unfortunately they don't seem to have been managed very well by staff. My son was repeatedly hit and pushed over on purpose by certain children and when asked for help nothing was done. They never did appropriate 1st aid when he said he was hurt either. I do understand children don't always give the full story so I appreciate there may be more to it however I am left unhappy and disappointed with today's session and feel very reluctant to booking again due to staff issues”
