“The worker was horrible. I had a hard time figuring out which leggings were what style. And I kept having to go ask her as she laid her head on the counter and could barely help me. I was the only one in the store as well. She knew I was struggling and didn’t offer to help or anything. I believe her name was Isabelle. It was today at the Lynn field location. I spent over 100$ and when you have expensive items like you have. You expect a certain type of customer service. It was horrible. Never going back there again…. I was going to buy more but since she wouldn’t let me, I couldn’t. I came all the way from NH just for that store and I left extremely disappointed.”
Hi Deanna,
I am so sorry to hear this and am working to address this complaint now. We as a company want shopping in any of our stores to be an experience that or customers are happy with and we will be responding to you via email shortly as we work through this. As always, we appreciate you reaching out and your feedback which helps us identify issues.
