Hello Donette,
Thank you for your feedback. We're so sorry to hear you had adhesion issues with your Brassybra. Brassybra's adhesive is extremely strong, so when there's an issue with adhesion, it's very likely to be due to three common errors:
1. If there is even a trace amount of oil, moisturizing soap, or leftover lotion on the skin it can weaken the adhesive. Certain tanning creams have oil in them as well, which can be another hidden culprit. Brassybra needs to be applied on clean, dry skin, at least 30 minutes after showering. Perspiring while applying can also cause the product to peel down before it's had a chance to adhere.
2. Brassybra needs to be warmed up. We suggest at least 60 seconds of vigorously rubbing the product into the skin until it feels hot to the touch. It needs to be warm in order to adhere to your skin, and the adhesive needs to set for 30 minutes before you move around/sweat/swim, etc...
3. The first adhesion is the best adhesion: so if you apply the product, but then lift it again to re-stick it, it can affect the adhesive. If you must lift it and reapply, you can always reactivate it by using a hot blow dryer and rubbing vigorously to warm up the skin/adhesive. Brassybra is heat-activated, so anything you can do to warm it up will help with any issues that can arise while one is learning to use it.
If you aren't open to trying again, we offer refunds on all unused product pairs here:
https://brassybra.returnly.com/
Please let us know if there's anything else we can help you with.
Best,
Team Brassybra
“I was shocked that it was able to cover my breasts and lift them, as they are very Large & very heavy! I 1st wore them w/ my bathing suit & got into the pool-they never moved & held up my DDD size breasts! Perfect! I love them!”
“I need something for my low back wedding dress and this seemed like a good option until I actually used it. They didn't really hold me up at all, just kinda squished them. And forget trying to make adjustments, the adhesive immediately wears off! I ended up having to spend more money to buy a bustier because there's no way I'd trust these for longer than 5 minutes”
Hi Felicia,
Thank you so much for your feedback! We're so sorry to hear that you weren't satisfied with your Brassybra. Are you open to troubleshooting? Please let us know and we'd be happy to send over some helpful tips. Sometimes it takes practice for users to get the lift and placement that works best for them.
If not, no problem at all, we offer refunds on all unused product pairs here:
https://brassybra.returnly.com/
Please let us know if there's anything else we can help you with.
All the best,
Team Brassybra
