“Great customer service. Be sure to purchase a .45 carat or greater in order to balance the size of the setting. My fiance has no complaints; she states it's comfortable, shiny and wears it throughout the day.”
“This ring caught my eye from the first second I saw it on the website, it is just stunning! I love the fit, the feel and the comfort, I can't say enough good things about it. When it arrived, seeing it in person was even better than seeing pictures on the site, it went above and beyond all my hopes and expectations.”
“This ring is beautiful. The only downside is that the platinum band is prone to scratching, which is expected. Otherwise, it is beautiful and of the highest quality.”
“Wonderful engagement ring. Purchased the white gold willow diamond ring and chose to purchase a lab created diamond instead after doing some research on diamond mining. Great product and deserves your business for being a conscious diamond retailor.
Great selection of vintage rings as well.
-Happy customer”
“The pictures were very accurate in showing what it would look like. It is elegant, and suits my hand size (small) very well. We visited a store and found that most of their rings were just too "blingy". This one had just the right amount.”
“My fiance proposed with this ring, and I love it! It's unique from most solitaires, while still remaining elegant and not too busy/overbearing. It's very delicate and beautiful! The only problem is that it's about 1/4 a size too big, even though we ordered my actual ring size. But Brilliant earth does free re-sizing within 30 days, so if you're ordering it, make sure you're ready to propose soon after! That way if there's a problem with the size it will be easily fixed! :)”
“My fiance picked out this ring to propose to me, and found the customer service to be excellent and helpful! This ring is breathtaking, and I have loved it since the moment I saw it when he proposed. I love that it is ethical, gorgeous, unique...more perfect than I ever could have dreamt. So many people, even strangers tell me how beautiful it is and I love telling them about Brilliant Earth.
The heartbreaking part is that after 7 months...the first little diamond fell out...we looked high and low to find it...but to no avail. I am an administrative assistant....so I'm not out doing construction work or anything crazy with my engagement ring on. Five weeks before our wedding and I'm heartbroken to have just put it in the mail, and I hope they can replace/fix it and return it before our big day. I have no doubt that we'll receive the same great customer service that we have from the beginning, but it's hard not to be a little worried and disappointed.
***Please make sure you purchase insurance, keep the packaging for sending it for repairs/replacements and keep in mind that this ring is delicate!”
