“Ring was sized incorrectly by 0.25 & had to be sent back. Requested an extension to the 30 day return policy since we received the resized ring on day 31 & wanted to wear it before deciding if it was to our liking. We were denied despite never even being in possession of the correctly sized ring.”
“Delivery was delayed a week or so, not a big deal. But after 3 weeks of wearing a gem stem on the halo portion has already come loose and fallen out. Def do not expect this from an engagement ring meant to last a lifetime and more.”
“I purchased an engagement ring and it is everything I wanted and more. Between all the options that were available and the finished product, Brilliant Earth is a company I would highly recommend.”
“She is as in love with the ring as we are to each other. Even several weeks later, we catch ourselves admiring the beauty of the ring, and it is perfectly representative of our love and the greatness that is to come. Thank you, Brilliant Earth!”
“When shopping around for a ring I landed on this website and couldn't be more happier. I found exactly what my fiance was looking for and the value was amazing. She loves the ring and I couldn't be more satisfied with the entire experience, including having to send it back to be resized.”