“From my first visit to the Pasadena location, Justin was extremely helpful throughout our entire appointment. Some time went by before I could move forward with the purchase, but it went so smoothly! The ring was more gorgeous in person that I could have ever imagined. My fiance loves her ring and diamond and I could not be happier!”
“I received the ring 21 September. It didn't come with a GIA certification I had to call to get a digital copy. I asked for a physical copy. They said that would be no problem. I didn't get it within a week called back and was told again I would get a physical copy, then I was told it was lost in the mail”
“My fiance and I picked my ring out together. It's rose gold, round 1.5 ct diamond. I love this ring so much! The petals are gorgeous and I love the view from the underside.”
“There are no words for how much I love this ring! I originally saw it a few months ago when I was browsing engagement rings and just fell in love with it. Originally, I wanted to find something local, but I kept thinking about this one and I don't know, I just knew it was the one.”
“My fiance got me my dream radiant cut ring and I am absolutely obsessed. I had mentioned to him i liked the petal encrusted setting and told him he had creative direction on the setting. He went forward w/ that design! And boy am i happy”
“The ring deserves 5 stars as it was stunning, customer service doesn't. The delivery process was unorganized and incoherent. The information provided by phone agents regarding delivery was completely wrong and their answers absolutely uninformed. I'm happy I only ever have to buy one engagement ring.”
“Nothing but great things to say about Brilliant Earth. I ordered my ring after doing some research, talking with a number of online reps, and visiting one of the locations. I was nervous about some of the other reviews but honestly, this ring came out beautifully! The customer support was top notch including the experts that helped me along the way. My fiancee loves her ring.”
