“Showroom employee sized me incorrectly, way off, so I had to go in for a resizing. 100% BE at fault. Went and got resized. 2nd time was also small. Their sizing rings DO NOT match the finished product. Asked to get resized again and they said I'd have to pay $800 for another ring. GO ELSEWHERE!!”
“We bought the ring for our wedding with only 4 weeks remaining until the special day. Brilliant Earth and their customer service were able to delivery the ring on time, with even time for modifications available. The quality of the work is excellent and the service was amazing. As we are still in COVID time, their showroom cleanness was impeccable. The appointment procedure made the whole process smooth! The only negative is that that they don't do 1/4 sizes for the men rings, so it is a bit loose and there is no way to address the issue.”
“This ring was a unique design compared to what we saw in stores and the build quality was flawless. There size process was excellent even though a tad slow but that may be due to covid.”
“This is a perfectly unique and well-priced ring. My husband is an adventurer and a classically refined gentleman and no other ring suited him until I found this one.”
“Comfortable band, both sporty and classic/formal, unique wedding band. Great for someone who is more athletic but still wants a classy wedding band to wear on a regular day to day basis”