“Bought a diamond necklace and earrings. I was supposed to get a chain in rose gold that adjustable. Instead was provided a 20 inch chain that was not adjustable. Have been trying to get this issue resolved for 3 weeks now.”
“I saw this necklace on Facebook. I had my eye on it for months. I finally ordered it. The ladies at Brilliant Earth were so nice. I felt very at ease with them. When I received my necklace, it was stunning. I'm very happy with my purchase.”