“I placed an order December 13th, promised delivery window December 16-21. Ten days later, and this very meaningful mountain range pendant has still not shipped, with absolutely no communication from the company. I am deeply disappointed. I saw on the website that, on the 21st, they were still promising delivery by Christmas Day, so I placed another order for the same item with the hope that one of them would be delivered in time. I received an email this morning stating a delay. Well, at least I received correspondence this time!”
“My girlfriend loved it, and still does, but the chain has broken twice in 1-1/2 years, so I'm disappointed in that, just glad the pendant hasn't been lost yet.”
“My wife loved receiving this as a symbol of my gratitude for carrying and delivering our child. It's unique and remarkable and pairs well with her wedding and engagement bands that were also purchased from Brilliant Earth.”
“Loved the design and got it as a gift for someone special. The pendant was perfect but it came with a chain that was partially tarnished even though it's brand new.”
“My wife loved the pendant. It came very clean and pretty. But the silver chain came RUSTED. Not a little bit either... like completely rusted. I was so embarrassed since this was part of my wedding gift to her. I expected better.”
