“Arrived with scratches all over the back, from the mechanism to hold the piece while it was engraved?The clasp attached the charm to bay necklace or bracelet is not a sautered, and it's a true clasp which doesn't stay closed if you tug on the charm even a little bit. Charm has fallen off many times while wearing, spending a lot of time checking streets or restaurant floors looking for the charm. WOULD NOT recommend based on current clasp mechanism!!”