Hi Rebecca, sorry to hear! And thank you for the feedback. We will contact you to troubleshoot what's going on, and if the brush is defective we'll replace or refund it.
“We live in AZ and I was tired of the daily struggle with my 3yo to apply sunscreen. A friend recommended BOB, and I figured it couldn't hurt. My daughter now LOVES to apply her sunscreen - she treats it like her make-up, ha!”
“Great product, I ordered from the uk as I couldn’t find any similar products over here. Really pleased, so simple to apply and seems really effective so far.”
“My kids love BOB much better than the stick sunscreen I’ve been using! At first, I wasn’t sure if the powder was coming out, but I kept checking & I saw the powder on the brush. And I could see it on them when I looked at them at the right angle. I’m glad to have these, especially because it’s easy to carry with me & quickly put on their face for park days.”
“We love this brush on! Works great and doesn’t ghost face you and feels nice going on. My son who hates having liquid sunscreen slathered on his face, loved the feel of this. Really soft brush for sensory sensitive kiddos. Stays on awhile to, Didn’t have to reapply for long while!”