Hi Gabriella,
Thanks for taking the time to write a review. We appreciate all feedback we receive.
99% of the time our customers receive their goods without a hitch. Unfortunately, this time there was a mix up at the delivery end and you did not receive the service you expected.
We are still trying to figure out the situation with the courier so it won't happen again.
We apologize for the inconvenience this has caused you. I hope that once you have time and have fridge plugged in and using it you could update your review with some feed back about the product as well.
Do not hesitate to contact us on 0397836325 if you have any questions.