“I did not receive all of three of the Clarifions and other things I ordered. I tried to ask questions on your site as well as call your customer service and still could not get an answer. today, November 4th, 2024, I decided to try again. I started with your chat screen and asked for the customer service number. It started 917 and the person picked up and hung up. I went on the Internet and found a customer service number. Three times I called and three times someone picked up and hung up. I called again and the fourth time, someone answered and helped me. You have great products and very lousy customer service.”
Thank you for your feedback, Deborah. We sincerely apologize for the difficulties you experienced with our customer service. We're thrilled to hear that you enjoy our products, and we appreciate your patience as we work to address these concerns.
“I purchase 3 ODRx3. I put one in my living room near where I sit. 2nd in bedroom. 3rd in den. I feel breathing is better in my bedroom . I might need another unit for my living rm?”
Thank you so much for your lovely review, Lynn! We're thrilled to hear that you're already noticing a difference in your breathing, especially in your bedroom.
Thank you for your wonderful review, Theresa! We're thrilled to hear that the Clarifion ODRx is working well for you and helping to freshen the air. If you have any further feedback or questions, feel free to reach out. Enjoy the fresh atmosphere!
Thank you so much for your review, Karen! We're thrilled to hear that you're sensing fresher air with your Clarifion ODRx. If you have any questions or need assistance, don't hesitate to reach out. Enjoy the fresh air!
“I was really impressed by this. I had my doubts, but you proved me wrong. I usually don't take a chance on things like this, but I'm glad I did this time.”
Thank you for your fantastic review, Judith! We're so glad to hear that we could exceed your expectations. It's always a pleasure to prove skeptics wrong!
“I got the 3 pack. 2 of them work awesome. The 3rd one is really loud. I sent a message to clarifion & they are sending me a new one. Hopefully it will work correctly.”
Thank you for your review, Keri! We're glad to hear that two of your Clarifion ODRx units are working great. We appreciate your patience regarding the louder one, and we're here to ensure you have a positive experience.
“I can’t tell if it’s working or not working but since the cats pee smell seems to be gone at the moment it might be working. I wish there was one that was powered by an electrical cord because most of my outlets don’t fit this device due to well and things like that.”
Thank you for your thoughtful review, Debra! We appreciate your feedback about the design, and we'll definitely pass it along to our team. If you have any other questions or need assistance, feel free to reach out. Enjoy your fresher space!
Thank you for your fantastic review, Melissa! We appreciate your feedback about the noise and will keep that in mind. If you have any further questions or need assistance, just let us know. Enjoy the fresh atmosphere!