Thanks again for your feedback, Kenneth. As mentioned in our previous reply, the item received matched the listing/description/photo, and it appears the incorrect rotation was due to the product ordered, not a fault with the item itself. You had ordered the wrong product, as mentioned via emails. We still offered a full refund and covered return shipping to help resolve the issue.
“A great, classic group handle. With our machine, the group head kit and handle both needed replacement, which fixed the issues we were having. The group handle feels solid in hand and helps produce a great shot.”
Thanks for the detailed review! We're glad to hear the portafilter and group head kit worked out well and helped get your machine back on track. Enjoy those great shots!
