Hi John, we're sorry to hear you're unhappy with the product. We understand your concern and want to reassure you that we’ve thoroughly checked with both the manufacturer and the official importer, they’ve confirmed that the frame supplied is indeed stainless steel, with a protective coating applied during production.
Our team also shared a video explanation to help clarify this. While we’re confident the item is correct and matches the product listing, we completely respect your right to return it for a full refund if it’s unused.
We do regret that this experience led to a 1-star review, especially as the product itself is an original product and aligns with the manufacturer’s specifications. Nonetheless, we appreciate your feedback and are here if you'd like any further assistance.
