“I haven’t used it yet, but will for future cookie dough recipe we sell at our soccer concession stand. Unfortunately, despite paying for rushed shipping, it came two days too late for when I actually needed it. That was a big bummer!”
“My review is not for the product because it was so late arriving I missed the window to use it for my event. I cannot speak to how it worked or tasted in my recipe. HOWEVER, it is very disappointing to advertise a product on my menu and be unable to produce it.
I ordered a $17.95 bag of flour, PAID $15.80 IN SHIPPING for it to arrive in exactly 21 days. In this day and time, that is unacceptable delivery time frame. To add to it, when I realized I was going to miss production for my event, I sent an email to customer service to request cancellation and I got no response, nothing. 10 days after my event was over, the flour arrived on my doorstep. You asked for my review twice, I didn’t put it out there to be nasty but your company has serious work to do to. I doubt I’d ever order again or recommend to others.”
“When I received the box there was flour all over the Box and the bag leaked. I emailed them 4 times (2 regular emails and 2 emails directly to their site) with only 2 automated responses saying they would get back to me. I asked them if they would please replace it since I can't use it as it is. It's been over a month. I am so disappointed with this. I was really anxious to try their heat treated flour.
I am hoping they will see this review and maybe get back to me about it. I can't review what I never used.”
“I’m sure it’s good. I purchased for a specific occasion and the shipping times were all good, had plenty of time. Order did not arrive any time close. I had to contact customer service to check on delivery. Was told it was delayed. I do understand things happen. I would expect to be contacted to let me know. My grandiose plans turnout to be pre-made Kroger cake. Still haven’t used it. According to info, I guess it’s not good anymore. Going in this weeks trash.”
“Absolutely horrible. Don’t waste your time with this company. Part of me thinks they’re a scam. I ordered this product well over a month ago and have not received it yet. In that time, I’ve only gotten one email saying that there was a delay. Then when I followed up magically, it was on its way right when I asked where it was. Haven’t heard back from them since until this email asking how they’re doing. And the answer is absolutely horrible. Don’t spend your money or waste your time with this company. I haven’t even tried this product yet, but I’m going to assume it tastes as good as their service is.”
