Hi Amy,
Thanks for taking the time to let us know about your experience with your new Ghost Flat Back Stud. That's so disappointing! Have you had a chance to reach out to our customer service team yet? We'd absolutely love to help! You can contact us via the chat feature at https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3 We can't wait to hear from you!
“Don't make the same mistake that I did and only order one if you're planning to wear them in your ears haha. I ended up going back and ordering a second ghosty AND another pair of hoops because the quality was amazing. Shipping was fast, packaging is so cute, and you can tell the jewelry is quality. You've got a long time customer in me!”
“These earring are not only adorable but they are so comfy! My old earrings were causing irritation and nasty gunk. I’ve been wearing these non stop for about two weeks with no problems. Will definitely be buying more!”
“Can’t get it in my near let alone expensive AF for just one earring! I thought I was getting 2 when I just ordered 1 but that was my mistake apparently! I wouldn’t recommend anyone to go to buy these! Should be easier to put in! Like the flat back idea! Only think I like about it!”
Hi there,
We are sorry to hear about the issues with your earrings. That’s definitely not the experience we want for you.
Did you get a chance to check out the videos linked with the QR code in addition to the written and photo instructions? They're really helpful, too! 🧡
We’d be happy to help you further! Feel free to get in touch with our customer service via the little chat icon at the bottom of our website https://cordsclub.com/, or you can send us an email at hello@cordsclub.com.
- Nicolle with Cords Club
“Easy to order and super quick delivery. Came in a very cute box that protected during delivery. Studs are just as pictured, very cute and well made. Easy to put in and nice tight fit. Well order again!”
