“I have had these in my seconds for months and they still look perfect! They're a little bit bigger than some other flat back designs and they'd be perfect in some first lobe piercings as well. They're also totally comfy and sleep approved!”
Hi Brittany,
Thanks for sharing your feedback about your Lunar Phase Flat Back. What a disappointing experience!
The quality of our pieces is one of our top priorities and this is absolutely not the experience we hope to create for you. We have a 365 day warranty for all manufacturing defects like this one, and we'd love to help!
Have you had a chance to reach out to our customer service team yet? You can contact us via the chat feature at https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3
We can't wait to make this right for you!
Best wishes,
Elizabeth with Cords Club
“The quality is not what I would expect with this price point. Read instructions with QR code provided and it snapped off while I was putting it in. Would not recommend and will not buy again.”
Hi Shannon,
I'm so sorry to hear about this problem with your Lunar Phase Flat Back! The quality of our pieces is one of our top priorities and this is absolutely not the experience we hope to create for you. We have a 365 day warranty for all manufacturing defects like this one, and we'd love to help!
Have you had a chance to reach out to our customer service team yet? You can contact us via the chat feature at https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3
We can't wait to hear from you!
-Kellie with Cords Club
“I love the design of the stud but I wish it was just a bit smaller! I put it in my helix and it sticks out a little on the sides. It is cute for a lobe earring though. If they make a smaller version I will purchase immediately!”
“I can see how it’d be difficult to put in for some people, It wasn’t that bad for application. I really enjoy that it’s a flat back and that it doesn’t poke me. I might just get a shorter post so it doesn’t get caught on my hair so much”
