Hi Chris!
Thanks for letting us know about your experience with your Moon flat back stud. I'm sorry to hear that it didn't work out for you like you'd hoped! That's always disappointing!
If you have feedback on how we can better convey any details or if you would like to see about making an exchange, we'd love to hear from you! Contact our customer service team via the chat icon at the bottom corner of our website or email hello@cordsclub.com. We look forward to hearing from you soon 🧡
-Aspen with Cords Club
“Quite happy with the shape, quality, and shipping of these so far. I'm giving a 4/5 though because of all the earrings I ordered from Cords Club, I feel like the metal part on these that goes into your ear and then connects to the flat back is really short. Like, I almost couldn't get these in my ear. I noticed it a bit with the other studs but noticeably with these. Maybe it was a production issue? I have sensitive ears and these don't bother them one bit, which is great!”
“Didn’t get to enjoy this one before I dropped it and lost it. Then when I found it, it was warped and wouldn’t stay in the post. Super bummed, but still rating high because I love my ghost one!”
