Hi Liz,
Thanks for taking the time to share about your experience with the Moon Flat Back. I'm so sorry to hear that this design didn't work for you like you'd hoped! <3 We do our very best to communicate all of the important details about our pieces, including their size, through our product photos and product
descriptions.
We'd love to help you find another style that better meets your vision! Have you contacted our customer service team yet? If not, please feel free to reach out to us via email at hello@cordsclub.com or via the chat feature on our website. We hope to hear from you soon!
Best wishes,
The Cords Club Team
“really good product, my only complaint is that fact you have to spend extra to get different length backs. I feel like it would be good to be able to select what size back I would like with the product”
“Found this company through instagram, and I was not disappointed! I’ve had my ears pieced for over 20 years and rarely wear earrings in the last few years due to discomfort and sensitivity. I’ve had my Cords in for almost a week without any issue. They are comfortable, sleek, and I forget they’re even in my ears!”
