Hi Christine,
I'm sorry to hear that your new Sandbar Flat Back looks differently that you expected. Thanks forsharing your feedback. We do our best to share all of the details about each piece. For example, we show the size of the piece by including photos of the earring on a model, and by including the piece’s measurements in the description. I'm sorry that our efforts fell short!
We’d love to hear any additional feedback on how we can better represent the size of our pieces. Feel free to reach out to our customer service team via email at hello@cordsclub.com or chat us via the little icon in the bottom corner of www.cordsclub.com. 🧡
Best wishes,
Elizabeth with Cords Club
