Hi Victoria,
Thanks for taking the time to let us know about your experience with your new hoops. That's so disappointing! Have you had a chance to reach out to our customer service team yet? We'd absolutely love to help you get a replacement for your flawed earrings! They absolutely should not be sharp!
You can contact us via the little chat icon at the bottom of our website https://cordsclub.com/, or you can send us an email via hello@cordsclub.com. <3 We can't wait to hear from you!
-Aspen with Cords Club
