Vanity Planet Aira Facial Steamer with Bunny Ears Spa Headband - Beige Silver Reviews

4.7 Rating 1,558 Reviews

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“This is a skincare game changer.”

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“I got this last Christmas and have really loved it, but it has stopped working properly. After a minute or so, it starts making a popping sound and the steam has trouble coming out. Sometimes it even spits hot water drops at me. I don‚Äôt know why. I make sure to only use distilled water and always clean the water dispenser and let it dry completely before putting it away. I‚Äôm so sad because I really enjoyed using it.”

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Hi Stacie, Thank you for sharing your experience with us. We're really sorry to learn that your Aira Ionic Facial Steamer already stopped working properly. Please know that we are continuously working on product improvements to prevent the same issues from happening again. It's also good to know that you love the device, and we want it to continue that way. Thus, we'd like to get this opportunity to resolve this concern. Kindly check your email, as we have reached out to you regarding sending a new replacement unit covered by warranty. Looking forward to making your experience with us better. Best Regards, Your VP Team

“Heats up quickly and works as advertised. Happy with my purchase and bought 3 more as gifts.”

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“This has made Covid more bearable bc I miss facials and Korean spas. Affordable and works great! Love adding eucalyptus oil too!”

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“The Aira facial steamer is a necessary addition to your skin care routine. I‚Äôve been using mine for a month now and my skin had never looked or felt better. It is the perfect tool to detox and hydrate your face. Amazing tool, not to mention.. it‚Äôs beautiful!”

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“Such a great face steamer!! Buying one for my sister!!”

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“I have been thru 2 of these in 4 months. It stopped working after 6 mins the first time and I had to keep pressing the button to get it to start again. After 4 times of that, I contacted the company for a replacement. They made me send a video to explain what I was experiencing. They sent me a new one and that one stopped working the 2nd time I used it. This is piece of crap. Don't waste your money!”

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Hi Mig, Thank you for reaching out. We're truly sorry about your experience with the Aira | Ionic Facial Steamer. We'd also like to apologize for encountering the same issue with the replacement unit we sent. This is not the kind of experience we wish upon our customers. As customer satisfaction is our top priority, we'd like to have an opportunity to make this right. One of our lead representatives reached out via email to resolve this. We look forward to coming to a much-needed resolution. Best Regards, Your VP Team

“Great purchase. Helps my very dry skin. I use it 1-2 times weekly. LOVE using essential oils for a legit spa experience.”

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