Vanity Planet Raedia Facial Cleansing System Dusty Pink Reviews

4.7 Rating 1,170 Reviews

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“I purchased these brushes and replacement brushes on Boxing Day. I paid for express shipping. By the middle of January I still had no tracking number. I inquired and they said they didn’t have the replacement brushes and would send all at once. I told them that they were for a bday and then they assured me they would send the brushes and the replacements when in stock and the brushes would make it in time. 2 weeks later- still nothing, hadn’t shipped them. Missed the bday. So then the refund process started- almost another 2 weeks. I was infuriated. They won’t stop spamming me even though I’ve unsubscribed! Oh and I went to our local dollar store and bought a brush almost similar to this one and it came with different heads and settings for under $4CA- I bought 10 and still spent less than a 1/3 of what this joke of a company charged me- and zero bullshit!”

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Hi Deanna, Thank you for bringing this to our attention. We're also sorry about what you have experienced. We know how important it is for you to receive your order on time since it's supposed to be a birthday present. We, in not anyway, wish for our customers to ever feel in the dark at any point of their shopping experience with us. Please know that we are always working on ways to improve our communication for full transparency. Upon review, we see that your request for a refund has already been submitted. Please check your email as well as we have sent you some sort of courtesy to settle this matter to your satisfaction. Best Regards, Your VP Team

“Using the brush with my cleaners is a game-changer. My face is looking so much better. I purchased one for my best friend as well.... I love it”

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“The perfect facial cleansing brush that leaves my face cleaner than ever. I even feel like my skin glows more!!!”

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“Holds moisture and brushes began having an odor after just a few days of use and could not continue using it.”

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Hi Alyssa, Thanks for sharing your feedback with us and taking the time to help us make improvements. Our customer service will reach out to you through email to settle this matter to your satisfaction. We would appreciate your reply to us at your earliest convenience. Best Regards, Your VP Team

“Honestly it made my face very irritated. I was struggling to get my face back to normal after using this.”

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Hi Lusine, Thank you for sharing your feedback on your Raedia | Facial Cleansing Brush. The Raedia, Spin for Perfect Skin, and Ultimate Skin Spa devices are safe for multiple daily uses when using the Daily Cleansing or the Silicone brush head. A friendly reminder, the use of our cleansing system device varies among each person's preference and each person's skin sensitivity. Our recommendation is to always start slow, using them for 1-2 minutes at most to gauge your skin's reaction to the exfoliation cleanse. If you have sensitive skin, we recommend the Silicone brush head starting with 30 seconds per use. We recommend using the exfoliating brush, which has rougher bristles, as a 1-2 times a week treatment. We suggest stopping using the device as it caused irritation in your face. Our customer satisfaction is very important to us. We reached out to you via email for further assistance. Best Regards, Your VP Team

“It’s not bad. The handle turned a diff color on mine after two weeks, not sure why”

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Hi Jessica, Thanks for sharing your feedback with us. We are extremely sorry to learn your Raedia Facial Cleansing Brush's handle turned to a different color. Our customer service will reach out to you through email to settle this matter to your satisfaction. We would appreciate your reply to us at your earliest convenience. Best Regards, Your VP Team

“I use it everyday sometimes twice a day. Sometimes I use a washcloth on my face and the cleansing brush back to back or just the cleansing brush. I love that super clean feeling it gives me!”

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“I never knew how much more clean my face could feel, and to be honest it doesn't matter for my face what cleanser I'm using...but this sure makes the job way easier! Felt amazing after my first go with it :)”

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