Vanity Planet Raedia Facial Cleansing System Dusty Pink Reviews

4.7 Rating 1,170 Reviews

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“I love it. Highly recommend”

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“Feels like an at home facial, the best part of my night time routine! High quality and my skin feels so fresh after using it”

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“I saw an influencer post about this product and was intrigued. I’ve always wanted one of these brush sets but unfortunately the only brush head in this set that doesn’t hurt my face is the silicone brush. Both of the other brushes irritate my face and I get red blotches after. (I very lightly applied the brushes too.) Don’t buy this product if you have sensitive skin.”

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Hi Shannon, Thank you for sharing your thoughts. Your feedback is very helpful in our goal of continuous improvement, both on our products and service. We're extremely sorry to hear about what you have experienced. Please know that we never want to leave any of our customers with negative experiences as customer satisfaction is our top priority. Thus, we would like an opportunity to make it right for you and earn your continued trust. A lead representative will reach out to you via email to provide the best resolution for this issue. Looking forward to assisting you further. Best Regards, Your VP Team

“It works ok, but it's not really reliable. I've had to change the batteries once per month since I bought it, and it does this thing where, when I turn it on, I have to spin the head a little bit and mess with it to get it to run. So if you can get it on major sale (mine was 70% off) it's ok but definitely don't pay full price.”

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Hi Beth, Thank you for bringing this to our attention. We are also sorry to hear that the product didn't work as you would have expected. We do our best to ensure each package arrives in perfect condition and we're sorry that it may not be the case here. We appreciate your business and we'd like the opportunity to make it right. A lead representative will reach out to you via email to provide the best resolution for this issue. Looking forward to assisting you further. Best Regards, Your VP Team

“LOVE this facial brush and have made it a part of my daily skin care routine! Gentle on my skin but also takes off my makeup that a remover doesn't quite get.”

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“Horrible service, paid and never received the product for at least 3 months only to be told that it will not come due to a lack of stock. Never buying anything from vanity planet again.”

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Hi Hannah, Thank you for sharing your thoughts with us. We appreciate your feedback and we do hope you give us the chance to settle this matter to your satisfaction. This is unfortunate to hear. We, in not anyway, wish for our customers to ever feel in the dark at any point of their shopping experience with us. We would like to inform you that we have sent you an email with some sort of courtesy for the long wait. Nevertheless, we are happy to find out that your full refund has been successfully processed. In case you'll be needing further assistance in the future, please do not hesitate to contact us. Best Regards, You VP Team

“I love the getaway Bundle. My face feels cleaner than it ever has.”

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“It works perfectly, I love it.”

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