We appreciate you taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. Sadly yes that is our policy that we don't accept Clearance items back. If you have any queries with our sale items and the various returns options we have, please phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Thank you once again and king regards,
Cotswold Collections
“I was disappointed as these were much too small - I usually have size 14 from Cotswold Collections and assumed 'Medium ' would be about the correct size. Maybe helpful to have some guidance when garments are small , medium etc as to appropriate size.”
Thank you for taking the time to leave us your review. We're sorry to hear that the garment didn't meet your expectations. If you would like to speak with our Customer Support Team with reference to any exchanges, refunds, or further queries, then please feel free to phone us on 01242 536711, at anytime between Monday - Friday, 9:00am - 5:30pm, where a member of staff will be more than happy to help.
Kind regards,
Cotswold Collections
Thank you for sharing your feedback. We’re sorry to hear the Jersey trousers didn’t meet your expectations. I can see that we have received the item back yesterday and a refund will be actioned.
Kind regards,
Cotswold Collections