“Poor Communication
I found the customer service team difficult to reach. My emails went unanswered for days, and when I finally got a response, it lacked clarity and didn’t resolve my issue. The written guidelines on the site did not match the instructions I received, leading to further confusion.”
Thank you for your feedback, and please accept our sincerest apologies for the frustration caused by our response times and the conflicting information you received. Please be advised that a member of our customer service team has already contacted you to provide further assistance.
