“Your website is horrible. I am trying to return 2 watches I purchased for gifts and it will not allow me to proceed, I will NEVER deal with this compnay again. It will not allow me to submit review without entering A STAR SO I need to rate it as 1 star even though I would like to submit 0,
This is the worst website I have ever had to deal with. Will never recommend to anyone”
Dear Dkk,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“Strap is so short that my husband can't wear it. He has other DW watches and never experienced this problem before. I contacted customer service and requested a longer strap. ?? My request was declined so I'm going to have to return the watch.”
