“this review is about the experience i had with daniel wellington.
the order did not arrive although the status was changed to "delivered". i then contacted support. they told me that they had made a mistake with the delivery, that they were sorry and that i would therefore receive 20% off the next order.
after the money was credited back to my card, i wanted to place the order again. but now, after deducting the 20%, the product still costs more than the order that did not arrive. as a customer, i am therefore very dissatisfied.
however, i must say that the product is good and the support is prompt.
Translated with DeepL.com (free version)”
“Watch looks classic and very classy. However, the parts get easily removed. Had to send it back for a repair which took over a month. After the repair, another piece of the watch got removed again and now hesitating to send it back as it will take a loooong waiting period again.”
