Hello Aymane,
Thank you so much for this 5-star review. We really appreciate you being a customer.
If you need further help, please don't hesitate to submit a request to our Customer Service Department, here: https://danielwellington.zendesk.com/hc/requests/new
One of our representatives from this team will reach back out to you shortly with more information regarding your specific concern.
Once again we sincerely appreciate sharing your rating with us and we wish you a wonderful day!
What are the key features of the product?
High Quality, Elegant, Attracts Compliments, Unique, Great Gift, Stylish
“It was an anniversary gift for my boyfriend and he loved it! Very smart and elegant yet great for a casual day. Just a perfect watch for both casual and smart needs.”
“this review is about the experience i had with daniel wellington.
the order did not arrive although the status was changed to "delivered". i then contacted support. they told me that they had made a mistake with the delivery, that they were sorry and that i would therefore receive 20% off the next order.
after the money was credited back to my card, i wanted to place the order again. but now, after deducting the 20%, the product still costs more than the order that did not arrive. as a customer, i am therefore very dissatisfied.
however, i must say that the product is good and the support is prompt.
Translated with DeepL.com (free version)”
“Watch looks classic and very classy. However, the parts get easily removed. Had to send it back for a repair which took over a month. After the repair, another piece of the watch got removed again and now hesitating to send it back as it will take a loooong waiting period again.”
