“Great quality and elegant, I love it ❤️but unfortunately I ordered the wrong size 28mm instead of 32mm. it’s small for my wrist and unfortunately I can’t get an exchange of the right size which makes me unsatisfied.”
Dear Sasha,
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
Dear Lisa
Thank you for sharing your feedback with us. We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
“It is really sad that i received my watch and it was not working, still is not working in that case. I tried to send numerous emails to Daniel Wellington customer service but no one is really willing to assist. at this point i feel like i wasted my money in this expensive watch.
I guess now i am forced to report you based on the Consumer Protection Act 68 of 2008.”
Dear Noni,
Thank you for sharing your feedback with us and we would like to extend our sincerest apologies for the issue you encountered with your watch.
We want to ensure your concerns are addressed promptly. We’ve sent an email request to you and kindly ask for your response at your earliest convenience. This will help us move forward with resolving the issue to your satisfaction.
We appreciate your patience and look forward to assisting you further.
We wish you a wonderful day!
